IT Support in Microsoft Teams
Get chat-based, lightning-fast IT support directly from within Microsoft Teams. Electric works where you work.
- Real-time answers to your IT questions
- Give clear and direct approvals for requests
- Access direct support for system administration needs
Secure, accessible, and lightning-fast IT support
Real-time support at your fingertips
Get solutions when you need them, increase productivity, and decrease downtime. Backed by the power of over 100 support technicians, Electric provides unlimited, real-time tech support.
Support, requests, and approvals all in one place
- Troubleshoot support
- Get SysAdmin assistance
- Requesting new devices
- Manage approvals with the click of a button
Need support? Just message Electric.
Anyone can just chat @Electric, directly within Teams to make their requests. We’ll respond in 10 minutes or less to provide real-time support for asks like:
A solution for every IT need
Day-to-day IT troubleshooting
From device glitches to password resets, real-time IT support in Teams empowers employees to do more and research less.
Electric has your team covered when it comes to managing access and permissions. Whether you need a new email alias created or a SaaS app rolled out department-wide, we’ve got your back.
When an employee submits a request to purchase hardware or change their access to an app, designated approvers automatically receive notifications in Teams that they can approve or deny in one click.