slack logoJust Slack Electric

Slack powers hybrid work environments for some of the world’s highest performing organizations. That’s why Electric integrates into Slack to deliver chat-based, lightning-fast IT support to keep your business moving.

  • Fast answers to IT questions
  • One-click approvals
  • Support for SysAdmin needs
Electric working in Slack

Need IT support? Just Slack Electric.

Electric is only a Slack message away. Your team can send us their requests through the Electric Slack App. We’ll respond in 10 minutes or less to provide real-time support for requests like:

reset office 365 request purchase new keyboard request cant connect to the network request create account for new hire request can you back up my local files requests cant connect to the printer request

Secure, accessible, and lightning-fast IT support — From anywhere electric bolt

Real-time support at your fingertips

Need troubleshooting support? SysAdmin assistance? A new device? Your team is now one Slack away from the expertise and support of over 100+ IT technicians. That’s like an entire company of specialists accessible to your team from any location.

troubleshooting chat request

Support, requests, and approvals all in one place

Time to approve access or procurement requests from your team? Forget those sprawling email threads, just approve team requests within Slack with the click of a button.

request support data checklist

Secure communication with your team

We maintain the security for your business at the network, application, and device levels. Of course, we ensure that access to, and storage of, Slack messages with your team members, remains secure, too.

it support request example

Electrify your IT