How To Handle Data Migration To (And From) Office 365

By Electric Helpdesk on Feb 19, 2019 9:49:55 AM

There are plenty of reasons why small to midsize companies are choosing Office 365 to support the foundations of their business. Office 365 comes with the familiar Office productivity applications which have been perfected over the last 35 years and can be used both on and offline through PC, phone, and browser. With a variety of plans for businesses, companies have the flexibility of tailoring their Office 365 experience to their needs, and all plans come with enterprise-grade privacy and security to protect company data.

Continue Reading

How to Handle a Network Upgrade For Your Office

By Electric Helpdesk on Feb 19, 2019 8:52:01 AM

Your office’s network infrastructure is made up of many different hardware and software components that are used to support your company’s intranet and internet. This includes modems, routers, cables, network outlets, switches, servers, firewalls, and more.

Continue Reading

The Most Common Systems Admin Tasks Your Company Will Face When Using G Suite

By Electric Helpdesk on Feb 5, 2019 4:45:30 PM

For many businesses, G Suite provides a lot of basic needs in a familiar and intuitive way. This cloud-based package of productivity apps is budget-friendly for small to mid-size businesses, and many people are already using Google apps in their personal lives already. So, signing up for G Suite is a no brainer, and now that you have, what’s next?

Continue Reading

What To Do When You Can't Connect To The Office's Server

By Electric Helpdesk on Feb 5, 2019 3:19:18 PM

Whether your business has a physical server or one on the cloud, it’s nerve wracking when you can’t access the files and folders that you need to do your job. Unfortunately, there are so many types and brands of servers; each one is built and set up a little differently, as well as having different features based on your business needs.

Continue Reading

Top 5 Reasons Why The Internet Is Running Slow At Your Office

By Electric Helpdesk on Feb 5, 2019 3:00:26 PM

Now that it’s 2019, we continue to be spoiled with fast network speeds no matter where we are or where we go. You can hail an Uber ride while brushing your teeth, heart a dozen Instagram posts as you walk out the door, and swipe potential dates left and right while ordering your morning coffee. So when the internet lags and our favorite Youtube video takes a few seconds longer to load, it’s noticeable. But when businesses are experiencing slower internet, not only is slow internet noticeable, it's detrimental.

Continue Reading

What To Do When Your Company-Issued Device is Running Slow | Electric

By Electric Helpdesk on Feb 4, 2019 4:14:38 PM

It feels fantastic when your company issues a device to use for work, especially when it’s the latest and greatest technology. But when your company-issued device is laggy, slow, and killing your workflow, it might feel like your job is trying to sabotage you. Here are some reasons why your company-issued device may be acting up.

Continue Reading

How To Troubleshoot Your VPN When You Are Unable To Connect

By Electric Helpdesk on Jan 22, 2019 10:07:13 AM

If you are someone who uses the Internet (i.e. if you are a living, breathing human being in 2019), understanding how Virtual Private Networks, or VPNs, work can be really helpful. VPNs can help bypass geo-restricted websites so you can use Facebook in another country. They can also help speed up loading times on popular websites during peak hours. You might even find them to be helpful when trying to send or receive payments when there’s only unsecure networks available. But if you already have access to a private network or if you’re just scrolling through the pages of Reddit, constantly connecting to a VPN isn’t really necessary and can even end up being more of a hassle.

Continue Reading

MFA & Two Factor Authentication Solutions For Businesses

By Electric Helpdesk on Jan 2, 2019 3:12:33 PM

Remember that time you tried to sign on to your Amazon Prime account, and they asked you to enter a 6-digit code that was sent to your phone? That’s two factor authentication.

Continue Reading

You Can Work From Home: Remote Access for PCs

By Electric Helpdesk on Dec 28, 2018 4:27:20 PM

Troubleshooting Remote Access for PCs

Many studies have shown that working from home has plenty of benefits. Working in the comfort of your own home may help your concentration, relieve stress, and actually promote just as much, if not more, productivity than working at the office. Sounds great, right? Until you don’t have the right resources to actually do your work.

Continue Reading

You Can Work From Home: Remote Access For Mac

By Electric Helpdesk on Dec 26, 2018 1:25:18 PM

Working from home has its advantages. It’s a short walking commute from the bedroom to your home office, and you get snack breaks anytime you want. Best of all, if there are no video calls on the schedule you can get all your work done wearing your pajamas. Of course working from home has perks, but it’s also important to have the right resources to be able to get your work done.

Continue Reading