IT Support in Chicago, provided by Electric
If you’re looking for IT Support in Chicago, Electric’s got you covered.
Electric’s Chicago IT Support provides over 1,900 users with:
Chat-based, real-Time IT Support, 50% reduction in IT costs, standardized security across devices, apps and networks.
Electric combines remote IT services with local Chicago IT support centers. So whether you manage IT internally, outsource IT, or you have no IT at all, Electric can power your business and save you money with our Chicago managed IT services.
Providing Chicago IT Support across all of the city
From Beverly to Bronzeville, Portage Park to Pullman, Electric can provide IT Support to any business in or around Chicago. Our team of IT experts will have an initial response in under 10 minutes to any IT support request you have, all via Slack or Teams. Whether you’re in-office in Chicago or working from home, Electric is built to support all models of work.
Frequently Asked Questions
Electric has hundreds of IT specialists standing by and ready to answer any IT issue your company may have. Not to mention, Electric provides IT support in Chicago to more than 1,900 happy customers, saving them from sub-par Managed IT services.
Electric guarantees an initial response to IT support issues in under 10 minutes or less, and it’s all done via chat. No need to pick up a phone, you can message Electric from Slack or Microsoft Teams.
Electric partners with the leading mobile device management solutions, like Jamf for Apple products and Kaseya for Microsoft products, in order to extend the benefits to our customers.
Yes! While Electric offers remote IT support, we have partnered with top MSPs in Chicago to ensure any on-site needs can be solved as well.
Absolutely. Electric’s employee onboarding solution can reduce hands-on onboarding time from more than 8 hours to less than 7 minutes. Let us help streamline employee management and simplify device procurement and provisioning for your Chicago business.
Electric’s IT solution platform has cyber security fully managed and is made for productivity. Electric will assemble your Chicago business’s endpoint protection web by integrating solutions for malware detection, network security, breach prevention, and more.
Managed IT Services in Chicago
Electric is combining state-of-the-art technology with 100+ certified industry specialists to deliver smarter solutions, faster. By pairing industry insights with customer trends, we have built an IT platform that learns from every interaction to deliver personalized, intelligent resolutions. This tech allows us to provide best-in-class IT support in Chicago, and let businesses get back to doing meaningful work.
Electric has taken off so much of my day-to-day when it comes to dealing with employee requests and tech issues and network problems. I can actually focus on my job, which is to do HR, rather than someone who is locked out of their email because they forgot their password!
Operations Manager | Look Listen
Partnering with Chicago’s top managed IT service providers:
IT management can be a hassle
Let’s be honest, you’ve got better things to do. HR managers shouldn’t have to be worrying about getting every employee their new log-ins when they’re onboarded, and Operations teams should not have to worry about things like mobile device management. At Electric, we can take the inconvenience of IT Support and let your Chicago business get back to doing the meaningful work you are meant to be doing. Saving you both time and money.
Our Chicago IT Support expertise
Reduce downtime, proactive network monitoring, hardware implementation
Security & Compliance
Enforce organization-wide security, improve auditing, security & compliance partners
Procurement & Onboarding
Customize by department, increase employee productivity from Day 1, instantly give & revoke user access
Project management team, done at cost without hidden fees, expert insights
Remote IT Helpdesk
No limit on ticket submissions, 10 minute initial response guaranteed, no time spent self-diagnosing
Device & Inventory Management
Automated device provisioning, org-wide security configurations, real-time visibility into device health
On-site in three hours (guaranteed), transparent communication, reduce downtime
Monitoring and Insights
24/7 access to reporting, real-time visibility into user requests, identify vulnerabilities