IT Support in NYC, provided by Electric
Why Electric is a tier above other MSPs:
- Chat-based, Real-time remote support
- Guaranteed Initial Response under 10 minutes
- On-site & Remote support
- Advanced Security with Complimentary MDM (Jamf/Kaseya)
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Electric’s NYC IT Support has provided over 22,000 users in New York with:
Chat-based, real-Time IT Support, 50% reduction in IT costs, standardized security across devices, apps and networks.
Electric combines remote IT services with local NYC IT support centers, like SINU, TechKnowSolution, Innovative Tech Co., Telecom Infrastructure Corp, and Progressive Office Cabling.
So whether you manage IT internally, outsource IT, or you have no IT at all, Electric can power your business and save you money with our managed IT services.
Electric + SINU: providing unmatched IT Support in NYC
Electric’s headquarters have been at 408 Broadway Level 5 in New York City for several years now, and have earned the reputation of being one of the best providers for IT Support in NYC. In 2020, we strengthened our support even further by acquiring SINU, an NYC-based MSP that has provided services to local companies for years. By combining our workforces and expertise, we offer an unmatched level of service for our New York customers.
Electric’s greatest value is that it reduces stress for me. I’m confident that Electric is working because I am no longer bothered with IT support or approval requests. However, I always have visibility into the work they are doing for our business, when I need it. I consider Electric an extension of our team.
CTO | JOOR
Partnering with NYC's top managed IT service providers:
Our NYC IT Support expertise
Reduce downtime, proactive network monitoring, hardware implementation
Security & Compliance
Enforce organization-wide security, improve auditing, security & compliance partners
Procurement & Onboarding
Customize by department, increase employee productivity from Day 1, instantly give & revoke user access
Project management team, done at cost without hidden fees, expert insights
Remote IT Helpdesk
No limit on ticket submissions, 10 minute initial response guaranteed, no time spent self-diagnosing
Device & Inventory Management
Automated device provisioning, org-wide security configurations, real-time visibility into device health
On-site in three hours (guaranteed), transparent communication, reduce downtime
Monitoring & Insights
24/7 access to reporting, real-time visibility into user requests, identify vulnerabilities
Top Managed IT Service Provider
Electric was recently named one of New York’s top B2B companies by Clutch because of our dedicated IT support services to all of our New York Customers. Electric also ranks #1 for the Top New York City Managed Service Providers, due to our numerous 5 star reviews from customers like Socialfly who said “We love their organization and responsiveness.”