If you're looking for IT Support in New York City, Electric's got you covered.
Chat-based, real-Time IT Support, 70% reduction in IT costs, standardized security across devices, apps and networks.
Electric combines remote IT services with local NYC IT support centers, like SINU, TechKnowSolution, Innovative Tech Co., Telecom Infrastructure Corp, and Progressive Office Cabling.
So whether you manage IT internally, outsource IT, or you have no IT at all, Electric can power your business and save you money with our managed IT services.
Electric's headquarters have been on Broadway in New York City for several years now, and have earned the reputation of being one of the best providers for IT Support in NYC. In 2020, we strengthened our support even further by acquiring SINU, an NYC-based MSP that has provided services to local companies for years. By combining our workforces and expertise, we offer an unmatched level of service for our New York customers.
COO of Newhouse, an NYC-Based Company
Love communicating with Electric via Slack. Makes it easy to track conversations and the status of requests. Love how easy it is for them to take over our computers to solve issues in real-time. Electric has been able to solve 100% of our requests in a timely manner. Their team is very helpful and the account managers are proactive at seeking feedback and looking for ways to provide assistance.
Let's be honest, you've got better things to do. HR managers shouldn't have to be worrying about getting every employee their new log ins when they're onboarded, and Operations teams should not have to worry about things like mobile device management. At Electric, we can take the inconvenience of IT Support and let your NYC business get back to doing the meaningful work you are meant to be doing. Saving you both time and money.
Reduce downtime, proactive network monitoring, hardware implementation
Enforce organization-wide security, improve auditing, security & compliance partners
Customize by department, increase employee productivity from Day 1, instantly give & revoke user access
Project management team, done at cost without hidden fees, expert insights
No limit on ticket submissions, 10 minute initial response guaranteed, no time spent self-diagnosing
Automated device provisioning, org-wide security configurations, real-time visibility into device health
On-site in three hours (guaranteed), transparent communication, reduce downtime
24/7 access to reporting, real-time visibility into user requests, identify vulnerabilities