IT Support in Raleigh, provided by Electric
If you’re looking for IT Support in Raleigh, Electric’s got you covered.
Electric’s Raleigh IT Support provides over 250 users in the city with:
Chat-based, real-Time IT Support, 50% reduction in IT costs, standardized security across devices, apps and networks.
Electric combines remote IT services with local Raleigh IT support centers. So whether you manage IT internally, outsource IT, or you have no IT at all, Electric can power your business and save you money with our managed IT services.
Providing Raleigh IT Support needs across the entire city
From Boylan Heights to Brier Creek, Six Forks to Stonehenge, Electric can provide IT Support to any business in or around Raleigh. Our team of IT experts will have an initial response in under 10 minutes to any IT support request you have, all via Slack or Teams. Whether you’re in-office in North Carolina or working from home, Electric is built to support all models of work.
Electric has taken off so much of my day-to-day when it comes to dealing with employee requests and tech issues and network problems. I can actually focus on my job, which is to do HR, rather than someone who is locked out of their email because they forgot their password!
Operations Manager | Look Listen
IT management can be a hassle
Let’s be honest, you’ve got better things to do. HR managers shouldn’t have to be worrying about getting every employee their new log-ins when they’re onboarded, and Operations teams should not have to worry about things like mobile device management. At Electric, we can take the inconvenience of IT Support and let your Raleigh business get back to doing the meaningful work you are meant to be doing. Saving you both time and money.
Our Raleigh IT Support expertise
Reduce downtime, proactive network monitoring, hardware implementation
Security & Compliancec
Enforce organization-wide security, improve auditing, security & compliance partners
Procurement & Onboarding
Customize by department, increase employee productivity from Day 1, instantly give & revoke user access
Project management team, done at cost without hidden fees, expert insights
Remote IT Helpdesk
No limit on ticket submissions, 10 minute initial response guaranteed, no time spent self-diagnosing
Device & Inventory Management
Automated device provisioning, org-wide security configurations, real-time visibility into device health
On-site in three hours (guaranteed), transparent communication, reduce downtime
Monitoring and Insights
24/7 access to reporting, real-time visibility into user requests, identify vulnerabilities
Managed IT Services in Raleigh
Electric is combining state-of-the-art technology with 100+ certified industry specialists to deliver smarter solutions, faster. By pairing industry insights with customer trends, we have built an IT platform that learns from every interaction to deliver personalized, intelligent resolutions. This tech allows us to provide best-in-class IT support in Raleigh, and let businesses get back to doing meaningful work.