ELECTRIC IN ACTION

Electrifying, Rapid Growth Startup

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Who We Are

Electric is a Series A startup backed by Bessemer Venture Partners, Bowery Capital, Primary Venture Partners and led by a team of seasoned entrepreneurs, operators, technologists, and results-driven sales and customer success teams building a IT Support platform for the next generation. Electric was named among the top 15 NYC startups to watch by Business Insider in 2016. Since then Electric has experienced explosive growth. After receiving $10 million in funding in March of 2018, the team at Electric is expanding rapidly. 

About Us

What We Do

Electric is the world’s first all-in-one IT support solution for small and mid-size offices. Through a chat interface, personalized service and flat-rate pricing we keep our client’s email, computers, Wi-Fi and software running smoothly at a fraction of the cost and headaches normally experienced with traditional managed service providers. 

How It Works

Who We Want 

We're looking for smart, hungry and motivated individuals that can thrive in a fast-paced, learning-intensive environment built on a culture of teamwork and personal development along with a solid dose of good-old-fashion fun. We want team members who are excited to disrupt IT with us and crave unlimited opportunity for growth, cool technology and a workplace that challenges, inspires and delivers best-in-class results for our customers. We want A-type personalities that can think on their feet, rise to the occasion, and go the extra mile for themselves, their colleagues and our clients. If this sounds like you, then please view our current openings and apply today. 

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Supercharged Culture

At Electric, we are a family. Our all-hands meetings are more pep rallies than departmental updates. We prioritize the successes of our colleagues and regularly promote from within. Our group outings are legendary. We consider ourselves entrepreneurs within each role: innovating, improving and solving complex business issues to drive the business forward. While we take the quality of our work seriously, we don't take ourselves too seriously. Electric is a place to learn, grow and achieve while having as much fun as possible along the way.
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Amped Up Benefits

We do all the standard stuff: medical and dental coverage, paid time off, life insurance, long and short term disability insurance. In addition we take benefits a step farther to ensure that our employees are happy and healthy at work and beyond. Of note is the option to get primary medical care through One Medical, an NYC-based medical group and concierge. We also offer an employee advocacy service that can advise you on anything from retirement planning to mental health and subsidized transportation.

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Sales Team

The sales team at Electric is comprised of experts in information technology with an intuitive sense of the challenges small to medium sized businesses face in solving their IT challenges. Our sales pros can quickly identify the optimal combination of tools and services that match our customers needs and build a plan to improve their business and increase their bottom line. We also take pride in developing new hires to optimize their skills to deliver the perfect product to our customers at the best value possible.

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Customer Success

Here at Electric, our customers are our first priority. We strive to deliver best-in-class IT support with every interaction, regardless of its size or complexity. Our team is trained and well equipped to deliver solutions to our diverse customer base, with requests ranging from systems administration to everyday troubleshooting. Whatever IT issues arise, we're here to help get them resolved.

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