Old-school hip-hop is great. Old-school IT is not.
Electric is reinventing and automating how businesses handle IT by putting world-class IT support at your team's fingertips — in 10 minutes or less.
How We Support You
As long as employees can't remember their passwords, move offices, get hired, get fired, and more, Electric will be standing by — chat-based, automated, and in real-time.
Affordable
With flat-rate pricing, we keep your office running smoothly at a fraction of the cost when compared to traditional IT options.
Slack-based.
Slack works where you work, and that’s why we work with Slack to deliver chat-based, top-to-bottom IT support. That's what we call support at your fingertips.
Comprehensive.
From the network-level down to the device-level, we offer as much or as little IT support as you need–but we’ll always go beyond the call of duty.
Lightning-fast.
We know your time is important to you—especially when the WiFi is down—and we actually care, that’s why you’ll always hear back from us in 10 minutes or less.
Chat-based. Real-time.
Electric is the first chat-based IT support system featuring a world-class help desk that responds to requests in 10 minutes or less.
Our Pillars of IT
Troubleshooting
Triage, diagnose and resolve issues with your computer, softwareandnetwork remotely.
Electric can save you 70% or more compared to traditional Managed Service Providers—and our response times are second to none.
Companies Without IT
We remove the daily IT management burden from de facto IT people so they can focus on the job they were hired for.
IT Professionals
We'll handle broken printers and managing Google groups so you can focus on higher level IT strategy activities...and impressing your boss.
A trusted platform for:
What our customers say:
"In addition to providing us cost savings on IT for each of our over 100 employees, Electric supports our eight locations and has helped us expand our network as we continue to grow. They also take care of time-consuming IT tasks like laptop and tablet procurement and provisioning, so our team can spend more time handling our day-to-day responsibilities."
Vishal Vakharia
Director of Talent- Joor
"We were looking for a turn-key tech support solution for our growing team that integrated with the flow of work. Electric proved to be seamless and easy to use via Slack and the team is very happy with their response time and level of support"
Jack Makhlouf
Founder - ELM Learning
"In the last 18 months, we've seen a marked improvement in how efficiently & effectively our IT is being handled, and how much money & time we're saving. If you have in-house IT, Electric makes them better. If you don't, Electric saves you from wasting resources on an outsourced provider. We used Electric at 8 employees, and we'll use them at 500."
Saxon Eldridge
COO - Anchor Worldwide
Recruiting World-Class IT Support
Betts Recruiting relies on Electric’s IT platform to fulfill all of their IT needs, from day-to-day troubleshooting to updating system administration processes to major IT initiatives—including upgrading their network hardware.
Finding A Trusted IT Partner
From IT support ticketing to on/offboarding, and even firewall set up, Electric offers Riparian a lightning fast administrative platform to manage it all. Long term, Riparian see’s Electric as a key partner in the scaling of their business.
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