Old-school hip-hop is great. Old-school IT is not.

Electric is reinventing and automating how businesses handle IT by putting world-class IT support at your team's fingertips — in 10 minutes or less.

How We Support You

As long as employees can't remember their passwords, move offices, get hired, get fired, and more, Electric will be standing by — chat-based, automated, and in real-time.

Affordable.

With flat-rate pricing, we keep your office running smoothly at a fraction of the cost when compared to traditional IT options.

Slack-based.

Slack works where you work, and that’s why we work with Slack to deliver chat-based, top-to-bottom IT support. That's what we call support at your fingertips.

Comprehensive.

From the network-level down to the device-level, we offer as much or as little IT support as you need–but we’ll always go beyond the call of duty.

Lightning-fast.

We know your time is important to you—especially when the WiFi is down—and we actually care, that’s why you’ll always hear back from us in 10 minutes or less.

Chat-based. Real-time.

Electric is the first chat-based IT support system featuring a world-class help desk that responds to requests in 10 minutes or less.

Our Pillars of IT

Troubleshooting

Triage, diagnose and resolve issues with your computer, software and network remotely.

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System Administration

Create users, update permissions, delete files, add members to groups, remove calendar resources, reset passwords for 50+ apps and growing.

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Maintenance & Security

Update company-issued devices with the latest security and vulnerability software patches.

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On-Site Assistance

Need something that can't be provided remotely or is unique to your business or industry? We'll connect you with a vendor or local expert.

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Who We Support

Companies Outsourcing IT

Electric can save you 70% or more compared to traditional Managed Service Providers—and our response times are second to none.

Companies Without IT

We remove the daily IT management burden from de facto IT people so they can focus on the job they were hired for.

IT Professionals

We'll handle broken printers and managing Google groups so you can focus on higher level IT strategy activities...and impressing your boss.

Take it from our partners...

"In addition to providing us cost savings on IT for each of our over 100 employees, Electric supports our eight locations and has helped us expand our network as we continue to grow. They also take care of time-consuming IT tasks like laptop and tablet procurement and provisioning, so our team can spend more time handling our day-to-day responsibilities."

Vishal Vakharia

Director of Talent, Joor

"In the last 18 months, we've seen a marked improvement in how efficiently & effectively our IT is being handled, and how much money & time we're saving. If you have in-house IT, Electric makes them better. If you don't, Electric saves you from wasting resources on an outsourced provider. We used Electric at 8 employees, and we'll use them at 500."