IT just got easy for your small business

Checkmark 24 hour service desk

Checkmark Full-service Hardware Lab

Checkmark Flexible per-user pricing

Checkmark Done-for-you IT


Onboard and offboard new employees with the devices and applications they need.

  • CheckmarkIT Management and Reporting
  • CheckmarkEmployee Onboarding + Offboarding
  • CheckmarkDevice Management
  • CheckmarkDevice Security
  • CheckmarkTechnology Reviews


Everything in Basic plus real-time IT support.

  • CheckmarkIT Management and Reporting
  • CheckmarkEmployee Onboarding + Offboarding
  • CheckmarkDevice Management
  • CheckmarkDevice Security
  • CheckmarkTechnology Reviews
  • CheckmarkApplication Management
  • CheckmarkReal-time IT Support


Ideal for companies that want to build their perfect IT setup.

  • Pair either our basic or core packages with additonal IT services to craft the perfect IT set up for your business. Select from over 50 add-on service options including:
  • CheckmarkProactive Monitoring and Support
  • CheckmarkData Loss Prevention
  • CheckmarkSecure, Cloud-based Network Access
  • CheckmarkEmail Migration
  • Among many other add-on services.

By establishing standardized IT processes and taking day-to-day IT management off of our plate, they’ve set us up for success in continued organizational growth.

– CoFounder Socialfly

Stephanie and Courtney Spritzer
Stephanie Cartin and Courtney Spritzer Entreprenista Founders
Basic Get Started
Custom Get Started
IT Management + Reporting
Single pane of glass visibility into your IT environment.
IT scorecard to track IT health Checkmark Checkmark Checkmark
Employee onboarding (9am - 9pm EST, M-F) Checkmark Checkmark Checkmark
Employee offboarding (9am - 9pm EST, M-F) Checkmark Checkmark Checkmark
Set application preferences Checkmark Checkmark Checkmark
View device inventory Checkmark Checkmark Checkmark
Report on your IT requests Checkmark Checkmark Checkmark
Device Management
Compatible with Windows and MacOS devices
Secure, control, and enforce policies on devices Checkmark Checkmark Checkmark
Device lifecycle management Checkmark Checkmark Checkmark
Purchase, setup (provision) and ship devices Checkmark (5 POC) Checkmark Checkmark
Device deprovisioning Checkmark (5 POC) Checkmark Checkmark
Remote provisioning and deprovisioning Checkmark Checkmark
Service desk support for device hardware Checkmark Checkmark
Store and recycle devices in the Electric Hardware Lab Priced per device Priced per device Priced per device
Security Controls
Deploy and manage device configuration settings and security controls Checkmark Checkmark Checkmark
Firewall configuration Checkmark Checkmark Checkmark
Disk encryption Checkmark Checkmark Checkmark
Operating system updates and upgrades Checkmark Checkmark Checkmark
Installation protection Checkmark Checkmark Checkmark
Idle screen timeout Checkmark Checkmark Checkmark
Password complexity Checkmark Checkmark Checkmark
Remote lock and unlock devices Checkmark Checkmark Checkmark
Remote access deployment Checkmark Checkmark
Application Management
Install on company devices Checkmark Checkmark Checkmark
Provisioning + deprovisioning for installed applications Checkmark Checkmark Checkmark
Provisioning + deprovisioning for SaaS applications Checkmark Checkmark Checkmark
Add/Remove/Change/Updates for installed apps Checkmark Checkmark
Add/Remove/Change for SaaS apps Checkmark Checkmark
Service desk support for applications Checkmark Checkmark
IT Service Desk
Support from our 150+ IT technicians with an initial response of 10 minutes or less.
24/5 IT Service Desk via the Electric App (Excludes Employee On & Offboarding requests available 9am - 9pm ET) Checkmark
(Limited to Device Management and Employee On & Offboarding Requests)
Checkmark Checkmark
Electric User Hub where your team submits IT requests Checkmark Checkmark
Service desk support for device hardware Checkmark Checkmark
Service desk support for applications Checkmark Checkmark
Implementation - One Time Fee
Customer implementation Dollar sign Dollar sign Dollar sign

Frequently Asked Questions

Electric’s packages are all-inclusive as detailed above with a per-user, per-month rate ranging from $49 – $200+, based on package and number of users. From there, you may elect to add any of our add-on services to your package subscription. Prices vary by add-on service.

There is a one-time implementation fee based on the number of users in your Electric subscription. This fee includes access to a dedicated implementation specialist who will help you seamlessly onboard your IT to Electric. This specialist will be available to you for the duration of your onboarding and will lend their technical expertise to help you navigate the transition.

The choice is up to you. However, you should consider several key differences. Need support for applications and device troubleshooting? Want all of your employees to have a resource they can turn to, to submit their IT requests? Drowning in sysadmin or troubleshooting requests? You’ll want to go with the Core Package as Basic does not include these services. 

Be sure to consult with your Electric account representative. They’ll be more than happy to help you select the right package based on your company’s needs.

Electric supports a variety of devices running business-level Windows and Mac OS.

Electric supports over 200 3rd party applications that SMBs most commonly use. Check our list of supported applications for more information.

Electric has built powerful integrations with best-in-class RMM software, Kaseya, and MDM software, Jamf, to protect and support your devices. When customers onboard with Electric we require that they migrate to our instances of Jamf and/or Kaseya. Doing so will ensure you have the best quality experience and allow Electric to take this work off your plate.  If you are on another device management software, we will support you with the migration process.

The implementation process is broken into phases, designed to give access to the platform as quickly as possible.  A typical implementation takes 45 days from start to finish with the service desk being activated within 14 days.  However, your partnership will set the timeline as we will need your help to ensure Electric is set up for success, and we can work as quickly as you can.

So long as you meet the minimum subscription rate, you will have access to a dedicated customer success manager (CSM), regardless of package. Your CSM will be there to provide product and service guidance, periodic technical check-ins, support for any questions you may have, and to put you in touch with the right technical Electric experts for any IT needs that arise. 

Don’t meet the minimum package requirement? You will still have access to our pooled CSM service for your questions.

See how customers get 105% ROI by switching to Electric