Electric is on a mission to make IT easy for small business
IT is the undercurrent of the business world. It’s how companies onboard employees, support collaboration, protect security and serve customers. Businesses run better when company devices, networks, and applications work like a dream.
But most IT services were built for a different time, when hybrid and remote work weren’t the norm — and security risks weren’t quite as high as they are today. Very few companies have the tools they need to get ahead of this trend. Many traditional managed service providers (MSPs) aren’t prepared to adapt to our new world of hybrid work, either.
That’s where Electric enters your technology, security, and IT stack equation. We’ve created a unique ecosystem of Technology and humans working together to take IT off your plate. Now, you can get back to doing what you do best, growing your business — and enjoying the journey, along the way.
50K+
Users Supported
2016
Founded
44k+
IT Tickets Fulfilled Monthly
Leading the IT revolution
Ryan Denehy keeps the lights on and supercharged at Electric. As a serial entrepreneur with a passion for problem-solving, he’s developed an appreciation for building technology that helps improve the human experience. He is skilled in running companies that are performance-oriented and enjoys bringing together the highest performers in their fields.
Ryan built his first company, an action sports video production company, when he was a student in college. It was acquired by USA TODAY Sports while he was still attending college. His company Swarm Mobile was acquired by Groupon in 2014.
Ryan experienced the IT pain and frustration firsthand while running his previous company and was determined to solve it with Electric. In building solutions, he is relentlessly committed to building a culture on the foundation of diversity, inclusion, and ethics. He advocates for smart thinking that comes from all walks of life and perspectives.
Andrea joins Electric with two decades of experience spanning business strategy, demand generation, brand message and design, product, content and customer marketing, customer retention and more. Her teams have been responsible for go-to-market execution and growth. Most recently, Andrea served as CMO at Upserve, where she was responsible for marketing and sales development. Before joining Upserve, she led marketing at Signpost, Sailthru and Lua.
Ellen has 20 years of experience in customer facing roles in the software industry. Prior to joining Electric, Ellen led the global customer success organization at CM Group, a family of marketing technology brands. Ellen has led teams spanning customer strategy, inside sales, customer enablement, customer experience and solutions architecture. Prior to CM Group, Ellen led Customer Success for Workday Europe, and was previously at Accenture and Ariba. Ellen holds a BS in Public Relations from the S.I. Newhouse School of Public Communications at Syracuse University.
David is a proven leader with more than a decade of experience building and leading successful sales organizations of all sizes—from early-stage startups to global, growth stage businesses. He joins Electric from Compass, where he was Vice President of Sales and Strategic Growth. Prior to that role, David was VP of Mid-Market Sales and Sales Development at Percolate.
Yotam joins Electric with two decades of experience in product development, building and scaling engineering teams and leading software architecture and operations. Most recently, Yotam served as Senior Director of Engineering for WorkMarket, recently acquired by ADP, where he led a wide variety of software operations and engineering efforts. Before joining WorkMarket, Yotam was the VP of Engineering at StructuredWeb, an industry-leading channel marketing automation platform.
Backed by the best
Milestones in IT-Story
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July 2022
We’ve surpassed more than 47,000 end-users thanks to more than 1,000 customers. We’ve hit over 500 full-time employees and are answering an average of 44,000 tickets per month.
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October 2021 Series D
We announce our $90M series D as we surpass 40,000 supported users. Dan Levy headlines our first annual conference, Elevate.
Learn more about Elevate -
September 2021
We acquire Techvera, a premier IT support provider based in North Texas. Techvera has been a leader in the IT service space for over 20 years, focused on increasing client ROI with every interaction. They serve over 90 clients in the Dallas-Fort Worth market and across the United States spanning several industries including legal, financial, oil and energy, transportation, construction, and manufacturing.
Read more about the Techvera Aquisition -
February 2021 Series C
We close our Series C with Greenspring Associates and existing investors, raising $40M to redefine IT Support.
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November 2020
We acquire SINU, one of NYC’s top Managed Service Providers. SINU has been in business for over 20 years and their experience spans Non-Profit, Media & Entertainment, and Professional and Financial Services, furthering our commitment to an unmatched quality of IT support.
Read more about the Sinu Aquisition -
January 2019 Series B
We close our Series B with GGV Capital. Slack Fund is part of the investment round.
We move to a WeWork HQ and drink more coffee than any other WeWork in New York City within the first week.
Read more about our Series B -
November 2018
We reach 8,000 users powered by 200 customers. Our 70 full-time employees average more than 6,000 tickets per month and have answered more than 30,000 tickets total.
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September 2018
We launch our first piece of proprietary technology and name it Turbine.
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We sign our term sheet with Bessemer to raise $9 million and hit the gas!
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November 2017
We reach 2,000 live users, 51 live customers, and 18 full-time employees.
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August 2017
We hit 1,000 users, powered by 40 customers, and expand to another floor in our first office.
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March 2017
We ‘expand’ to nine employees but still only occupy one-half of the sixth floor at our first office.
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December 2016
We go live with our first customer, Betts Recruiting.
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August 2016
The idea for Electric takes shape.
