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Why We Use Default Mail Routing in G-Suite & Recommend It To All Of Our Customers

By Electric Helpdesk on Dec 11, 2018 3:01:37 PM

When you’re running a business, there is a lot to think about, and it’s critical to stay productive. An inbox full of emails, though, certainly does not help keep things moving. In fact, needing to sort through a thousand emails a day can certainly take away from your work day and lead you off track.

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Why Your Browser Could Not Automatically Detect Your Network’s Proxy Settings

By Electric Helpdesk on Dec 6, 2018 12:27:17 PM

There is nothing worse than a slow or bad internet connection, especially when you’re trying to get your work done and prove yourself as a VIP employee It’s even worse when your problems are represented by a little yellow triangle with an exclamation point in it. After running a Windows troubleshoot, you may get this popup: “Windows could not automatically detect this network’s proxy setting.” What does that mean? What is a proxy? And most importantly, how do you fix it?

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Why and How to Delete Your Keychain

By Electric Helpdesk on Dec 3, 2018 3:43:49 PM

If you are running MacOS and had to enter in a password, you might have seen a popup asking, “Would you like to save this password?” That is part of Keychain, Apple’s password management system. It’s pretty self explanatory: just as a keychain keeps all of your keys in order, Keychain is a program that allows users to store all their passwords. You can also use it to store certificates, encryption keys, private notes, credit card numbers, and other secure information. While System Keychain holds all of your private data on just one device, there’s also iCloud Keychain, which can sync everything across all of your Apple devices.

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Electric Launches in the Windy City: How We Choose Market Launches

By Team Electric on Nov 29, 2018 4:37:58 PM

Windy city, Turbine, Electric...there’s a joke in there somewhere.

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How To Reset PRAM on Your Company-Issued Device

By Electric Helpdesk on Nov 28, 2018 3:55:20 PM

Has your computer ever started acting in unpredictable ways, like it was haunted or just out of control? Maybe your bluetooth isn’t connecting properly, the time zone is suddenly wrong, or your screen resolution gets fuzzy sometimes. These little problems may not seem like a big deal at first, and you may just power through them as you go about your work day. But after a few days of the same annoying issues, you might realize how much they impede your productivity or workflow.

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How To Reboot Router: Power Cycling Your Router

By Electric Helpdesk on Nov 28, 2018 3:29:23 PM

Power cycling your router has nothing to do with riding a stationary bicycle (shocking, we know); it really just means to reboot your router by disconnecting it from its power source, and then plugging back in. Sounds easy enough, right?

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Read This If You're Unable To Contact Your DHCP Server

By Electric Helpdesk on Nov 28, 2018 3:10:58 PM

Let’s start with the world’s quickest refresher course on DHCP servers; your DHCP (Dynamic Host Configuration Protocol) server will either be software based or accessed through your internet service provider (ISP), and it provides an easy way of assigning IP addresses to your devices. Now that you know what a DHCP server is (kind of), here’s what to do if you are unable to contact it:

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SMB Cyber Security Best Practices

By Team Electric on Nov 8, 2018 7:13:48 PM

BIG cyber security best practices for small and medium-sized businesses.

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Electric Hires Vince Tse as CTO

By Team Electric on Nov 6, 2018 4:59:43 PM

Electric, the world’s first all-in-one IT support solution for small and mid-size offices, today announced the appointment of Vince Tse to Chief Technology Officer. In this role he will lead and accelerate Electric’s evolution as a world-class, fully integrated technology organization.

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Your DNS Server Might Be Unavailable: Here's Why

By Electric Helpdesk on Nov 6, 2018 4:16:25 PM

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