From response to resolution, our chat-based support puts the 'help' back in helpdesk. We understand that your end users don't just need answers, they need answers on demand. That's why we guarantee that you'll hear back from one of our IT experts within 10 minutes every single time.
With a team that manages network, application, and device-level security, breaches are a thing of the past. We provide best-practice recommendations and security management that keeps your data protected.
Electric is combining state-of-the-art technology with 50+ certified industry specialists to deliver smarter solutions, faster. By pairing industry insights with customer trends, we have built an IT platform that learns from every interaction to deliver personalized, intelligent resolutions.
IT Specialist, Mercari
Electric being able to push out antivirus, VPN, and Filevault through Jamf to 250+ of our devices, with less than a 24-hour turnaround, really bailed us out of a tight spot. Having a Jamf instance through Electric really helped us out in this time of crisis.
Electric commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Electric's remote IT services. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of IT managed services on their organizations. Ultimately, the study determined that Electric customers experience a 105% ROI on their services.
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It’s hard to execute your primary responsibilities well if you’re also the go-to person to deal with IT issues. At Electric, some of our most ardent champions are business leaders and employees who've been in your shoes. Electric manages your entire IT environment, from day-to-day issues to cybersecurity, so you can focus on doing your job.
From unpredictable timelines to hidden costs, dealing with the lack of transparency from traditional managed service providers is frustrating at best. That's why every element of Electric's IT model, from flat-rate pricing to chat-based support, is centered around clarity and communication so teams can stay effective, efficient, and productive.
Are you getting the support you need to do your job effectively and manage all of your team's IT needs like network management and employee on/offboarding? Electric fills the gaps in your IT infrastructure, allowing you to shift your focus to strategic IT initiatives like contingency planning, employee education, and actually getting the bandwidth you're paying for.