About mBIOTA Labs

Launched in early 2024, mBIOTA Labs is a therapeutic nutrition company with a bold mission: deliver clinically-backed, medical-grade nutrition to improve gut health. As a fast-growing startup, the team is lean, driven, and scaling quickly—which led to some IT problems.

Meet Victoria Lamberti, COO

Victoria is no stranger to operational complexity. A Brown University graduate with a background in Applied Math-Econ, she’s spent over 14 years leading operations and strategy across e-commerce and consulting for Fortune 50 firms. At mBIOTA, she wears many hats—including, unexpectedly, the role of IT manager.

With mBIOTA about to triple headcount in just six weeks, Victoria faced a familiar startup problem: growing fast without the infrastructure to support it. Their outsourced field team was moving in-house, but their tech ecosystem was still stuck in the past—no visibility, no flexibility, and no control.

mBIOTA attracts key talent who are used to enterprise-grade IT, and as an early-stage startup, it was a priority to ensure employees did not feel like they were “working out of a garage.” Yet, onboarding and offboarding lagged, existing equipment was overpriced and overbuilt, and Victoria was wasting 5–10 hours per week chasing down tickets and troubleshooting email logins. And she had bigger fish to fry.

Victoria had known of Electric from a prior company. When the crunch came—right before the holidays—she reached out with an urgent need: stand up IT for a growing team, fast.

Electric’s answer: Yes, we can help.

“It was just that simple,” Victoria said. The a la carte pricing of Electric’s IT Hub let her right-size what mBIOTA needed now, while keeping the door open for more later. The dashboard was intuitive. Her Customer Success manager was keenly helpful. She had visibility into everything, from devices to users to tickets.

• Fast Onboarding & Offboarding: New hires could be set up with a click. When one employee left, deprovisioning and hardware return took just 3 days—with full transparency and respect for everyone’s time. These devices can be wiped and re-used again, saving Victoria on costs—and she no longer needs to store them in her basement.
• Device Procurement Made Easy: Victoria ordered a laptop for a new hire through Electric, had it delivered before their start date, and had full visibility into tracking and shipping.
• Justworks Integration: As she entered a new hire into payroll, Electric gently surfaced a prompt with questions about any equipment needs, allowing her to procure devices and ship them seamlessly without having to leave the onboarding workflow.
• Cybersecurity Without the Overhead: With her CSM, Kirsten, from Electric checking in regularly, Victoria stays compliant and secure—without having to manage an F500-grade IT infrastructure.

• 70% reduction in IT costs—overnight
• IT time cut from 5–10 hours/week to just 30 minutes/month
• Improved employee experience during onboarding and support
• Infrastructure in place to 2X headcount again
• Peace of mind: she can easily see in the platform which devices are compliant with their security policies

Whether she’s ordering a laptop, resetting a password, or preparing for the next growth wave, Victoria knows she has a partner she can rely on.

Want to see how Electric can scale with you?

Request a demo >