IT and Operations and Business – Oh My!


IT and Operations and Business – Oh My!

September 30, 2020

Did you know that zoos, in fact, need IT? If you didn’t, you’re not alone. Mike Owens, VP of IT for the Chicago Zoological Society and the Brookfield Zoo, dives deep into how his IT team supports the day-to-day operations & growth of a non-profit and its subsidiary — which happens to be a zoo. Furthermore, Owens highlights what has made their organization so efficient: finding synergy between IT and operations.

  • The cross-functional role that IT should play within organizations
  • Why it’s important to include IT early on in strategic business decisions
  • How IT creates efficiencies to eliminate gaps in the business’s needs

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