The IT support you need, when you need it
Modular and easy to customize, Electric makes it easy to find the right level of support.
Electric offers chat-based real-time support via Slack or Microsoft Teams, Monday through Friday from 9:00am – 9:00pm EST.
If you need something beyond our standard real-time support offering, we have 4 add-on support options from which to choose. We make it easy to help you customize your IT support experience.
Check out our add-on package options below.
Finding the Right Solution for You
|Access to Support by Chat
|Business Hours Chat Support
(24 hours, Monday – Friday*)
*Does not apply to employee onboarding and offboarding support (M-F, 9am-9pm EST)
|Weekend Hours Chat Support
(10:00am to 7:00pm EST Saturday & Sunday)
|Access to Support by Email