The IT support you need, when you need it
Modular and easy to customize, Electric makes it easy to find the right level of support.

Electric offers chat-based real-time support via Slack or Microsoft Teams, Monday through Friday from 9:00am – 9:00pm EST.
If you need something beyond our standard real-time support offering, we have 4 add-on support options from which to choose. We make it easy to help you customize your IT support experience.
Check out our add-on package options below.
Finding the Right Solution for You
Standard Support |
24/5 Support |
Weekend Support |
24/7 NOPS |
Email Support |
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Access to Support by Chat | |||||
Business Hours Chat Support (9:00am to 9:00pm EST Monday – Friday) |
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24/5 Chat Support (12:00am to 11:50 pm EST Monday – Friday) |
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Weekend Hours Chat Support (10:00am to 7:00pm EST Saturday & Sunday) |
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Access to Support by Email |