Release Notes

Keep up with all of Electric’s latest product updates.

  • February 20, 2024
    RELEASE NOTE

    Introducing Application URLs on the Helpful Links Page

    What’s New?

    Employees can now view and access their associated Application URLs directly on the Helpful Links page. This feature provides users with a seamless Single Sign-On (SSO)-like experience, improving accessibility and productivity within the platform.

    Key Features:

    • Applications Section: End users can now access a dedicated section titled “Applications” on the Helpful Links page.
    • Icon Display: Users will see icons representing their associated applications, making identifying and accessing them easier.
    • Click-to-Open Functionality: By clicking on an application icon, users can effortlessly open the corresponding App URL in a new browser tab.

    What’s Changed:

    • Enhanced Accessibility: Adding the Applications section on the Helpful Links page streamlines the process of accessing associated applications, fostering a more efficient workflow for end users.
    • Improved Navigation: Users can now seamlessly transition between IT Hub and their associated applications without the need for manual URL entry or navigation.
  • February 12, 2024
    RELEASE NOTE

    Introducing Keeper to the Discover Page in IT Hub

    What’s New?

    Keeper has been added to the Discover page within IT Hub, offering users a comprehensive feature to explore and potentially purchase Keeper’s cutting-edge cybersecurity solutions.

    Key Features:

    • Streamlined Discovery: Users can now access detailed information about Keeper’s password management solutions directly within the Discover page.
    • Educational Content: The module provides valuable insights into password security, empowering users to make informed decisions about safeguarding their online identities and sensitive information.
    • Seamless Navigation: Users can easily navigate through the module to learn more about Keeper’s offerings and the value they bring to businesses.
  • January 31, 2024
    RELEASE NOTE

    Admin Account Creation Reminders

    What’s New?

    We are excited to introduce a new feature aimed at ensuring administrators on Electric’s IT Hub never miss the opportunity to create their accounts. With this release, admins will receive timely reminders until they successfully create their accounts.

    Key Features:

    • Automated Reminder System: Administrators who haven’t yet created their accounts will receive reminder emails every 3 days until the 15-day mark is reached.
    • Persistent Engagement: The reminder system ensures that admins stay engaged with IT Hub and don’t miss out on the benefits of their admin privileges.
    • User-Friendly Experience: The reminders are designed to be helpful and unobtrusive, gently nudging admins to take action without inundating them with unnecessary communication.

    How IT Works:

    • Initial Reminder: Administrators who have not created their accounts will receive an email reminder after 3 days of inactivity.
    • Subsequent Reminders: Reminders will continue to be sent every 3 days until the 15-day mark is reached, totaling 5 reminders.
    • Cessation of Reminders: Once 15 days have passed (after 5 reminders), further reminder emails will not be sent to the administrator.
  • January 31, 2024
    RELEASE NOTE

    Enhanced Invoicing

    What’s New?

    You can now view and download invoices directly from the Billing tab.

    Key Features:

    • Accessible Invoicing: Administrators can now easily access and review their invoices directly within the Billing tab of the platform.
    • Convenient Viewing Options: Each invoice is presented in a table format, providing a clear overview of billing details such as the amount due, billing period, and payment status.
    • PDF Download Capability: Administrators have the option to download individual invoices as PDF files for offline viewing and record-keeping purposes.

    How IT Works:

    1. Navigate to the Billing tab within the admin dashboard.
    2. A table displaying all invoices associated with the account will be visible.
    3. Click on the desired invoice to view its details.
    4. For offline access, simply click the download button to save the invoice as a PDF file.
  • January 30, 2024
    RELEASE NOTE

    Streamlined Entity Creation Navigation

    What’s New?

    Easily create a new entity with enhanced creation navigation. Now, admin users can jump to the creation page for any entity type (e.g. employees, applications, groups)  by searching for the name of that type of entity.

    Key Features:

    • Efficient Navigation: Admin users can now expedite the creation process by simply searching for the desired entity type using the search bar and being directed to its creation page.
    • Time-Saving Functionality: This feature eliminates the need for manual navigation, saving valuable time for administrators who frequently create various entity types within the system.

    How IT Works:

    1. Log in to IT Hub as an Admin
    2. Click the search bar located at the top of the page
    3. Enter the keyword “new [Entity type]” into the search bar (e.g., “new employee,” “new group,” “new application”).
    4. The system will recognize the search query and automatically direct the user to the creation page for the specified entity type.
  • January 12, 2024
    RELEASE NOTE

    Enhanced Employee Search

    What’s New?

    Find your employees just got easier: administrators now can search for employees by name, email, or job title.

    Key Features:

    • Streamlined Employee Search: Administrators can quickly locate employees within the platform by entering their name, email address, or job title into the search bar.
    • Efficient Navigation: With this new functionality, administrators can save time and effort by swiftly finding the exact employee they need to manage or assist.

    How IT Works:

    1. Login to the IT Hub
    2. Locate the search bar at the top of the page.
    3. Enter the name, email address, or job title of the desired employee.
    4. The system will display relevant matches, allowing administrators to select the appropriate employee profile.