Knowledge Management in the SMB Space feat. Seva

Knowledge Management & IT’s Role

As a business continues to grow, having a centralized place to access and verify internal and external resources becomes a critical need, rather than a nice-to-have. However, finding a solution that not only works, but is widely adopted across the organization can get tricky — and strong IT and HR alignment is key.

Join our panelists and Knowledge Management experts as they discuss everything you need to know about Knowledge Management — from research and implementation to adoption and best practices.

In this session we cover:

  • What is knowledge management?
  • Why knowledge management tools are critical for growing SMBs
  • IT’s role in implementing knowledge management tools


  • Sanjay Jain, Founder & CEO @ Seva
  • Pola Zen, Sr. Director of Marketing @ Ubimo
  • Hannah Sackett, Product Marketing Manager @ Electric