Welcome to Electric.

Your company has partnered with Electric to provide you with lighting-fast and modern-day IT support. Our team of 100+ IT specialists is available on-demand to provide real-time support for day-to-day IT hurdles via the Electric App.

What are “day-to-day” IT issues?


We’re here to assist you with all things IT, so the list of the things we can help with is pretty long⁠—below are a few common issues you can hit us up for. When in doubt, just message us via the Electric App.

And because things move fast in today’s world, we guarantee an initial response within 10 minutes plus industry-leading resolution times.


reset my office 365 request purchase new keyboard request i cannot connect to the network request can you create an account for a new hire request Can you backup local files request Can't Connect to Printer Message

Triage process


Initial Contact


Data Collection


Technician Routing
(if necessary)


Resolution Execution
(Remote troubleshooting)