November 19th, 2020 Read Time: 2 minutes
The Electric Team provides real-time IT support to 25,000 users and centralized IT management to over 400 customers.
Electric, the world’s first real-time support and IT Management Platform for small and mid-sized businesses, announced today the acquisition of Sinu, one of New York’s top Managed IT Service Providers (MSP).
Sinu is a pioneer of managed service provider support for IT, including the disruptive unlimited support model which has provided the industry standard in IT service to 175 companies over 20 years. Their NYC IT Support experience spans several industries including: Non-Profit, Media & Entertainment, and Professional & Financial Services. Sinu has deep experience in concierge, VIP IT services for its clients which has led to industry-leading client retention.
The acquisition of Sinu will add expert IT support to Electric’s deep bench of over sixty IT service professionals further establishing Electric’s commitment to an unmatched quality of customer service and another step in Electric’s growth path towards the top IT provider in the country.
“This deal is an investment in our customers. Sinu has proven that you can deliver top-shelf customer satisfaction to a wide range of businesses in a very repeatable, scalable way. I’m thrilled to partner and inject more of that DNA into all of our solutions here at Electric ,” says Ryan Denehy, CEO and Founder of Electric.
“We founded Sinu to deliver overwhelming value to clients through unlimited IT support – an IT Department as a Service. With Electric, we have a partner who is accelerating service delivery through technology. Together, our people and software will deliver unrivaled value and security. We are excited to shape an innovative future with the Electric team.” says Larry Velez, CTO and Founder of Sinu.
Today, Electric boasts close to 400 customers with more than 20,000 employee end-users through its IT platform which includes: real-time support, device management, security and compliance, inventory management, network and server management, application and cloud management, employee on-boarding and off-boarding and data monitoring and insights.
Sinu was founded in 2000 with a simple premise: ‘People Matter, Objects Don’t. Sinu’s fixed-price IT service is tailored to nonprofits and small professional organizations, and is purpose built to maximize employee productivity. Sinu has clients across the country with a concentration along the East Coast and has pioneered unlimited support, Hardware as a Service and migrations to the cloud to become its clients true IT Department as a Service.