Employee management is more than just an HR task. Today, with the help of technology, it encompasses a broad range of activities and solutions that help businesses manage their employees more effectively. From onboarding and device provisioning, to IT support and cybersecurity, there are a number of software solutions that can make employee management easier for small businesses. Outsourcing these solutions can be beneficial in a number of ways – let’s take a closer look at some tools and software that can help small businesses to streamline employee management for an efficient workflow.
What is Employee Management?
Employee management is a broad term that includes all aspects of developing and interacting with your employees. The aim is to help them perform at their best so they can drive your business to achieve its goals.
Employee management encompasses the following key areas:
- Recruitment: hiring the right candidates for the job.
- Performance management: measuring employee performance, including how well they meet their goals and what resources or support they may need.
- Interaction: having effective communication with your employees to understand their experience.
- Discipline: when necessary, encouraging employees to maintain appropriate behavior and follow company policies.
- Reward: appreciating employees and rewarding them for excellent performance.
A solid employee management system helps leaders to connect with their employees and contributes to the overall success of a business. When employees feel acknowledged and appreciated in their workplace, they become more productive. Effective employee management also ensures a smooth workflow since it puts the right people and the right processes in place.
Overall, successful employee management solutions ensure a happier and more engaged team that is motivated in their work and more likely to remain in their workplace for a long time.
6 Types of Employee Management Software
The technology market is filled with numerous employee management solutions, and choosing the best can be overwhelming. Before deciding which employee management software to use, HR and People teams should clearly define their goals. The following types of employee management solutions will help you achieve operational efficiency in your business.
Onboarding supports are necessary for a business looking to implement effective employee management. Planning a new hire orientation and the tasks involved are stressful. Luckily, there are tools available to help employees get up to speed and working at their full potential as quickly as possible after starting a new role. With Electric, for example, it takes only a few minutes to submit a new onboarding request. After submitting your request, you leave the rest of the work to our team, from device provisioning to credential management.
2. Centralized Tracking and Management
Once a new onboarding (or offboarding) request has been set in motion, it’s helpful for HR and People teams to be able to quickly check on their status and progress. With so many tasks involved in onboarding new employees, it can be difficult to keep track of what has been completed and what still requires attention. Centralized tracking software simplifies this aspect of employee management, providing clarity on onboarding and offboarding processes.
3. Device Procurement and Provisioning
To support employees to do their best work, it’s essential that they are provided with the equipment they need to do their job. Procuring devices and provisioning them to meet new employees’ needs can be a full time job in itself. By outsourcing this work to a managed IT solution, you can let someone else handle the purchasing of devices, the shipment of devices to remote employees, and the implementation of provisioning profiles on new or repurposed devices.
4. Mobile Device Management
Once devices have been provided to employees, it’s important for businesses to incorporate Mobile Device Management (MDM) into their employee management processes. MDM software enables remote IT specialists to control all devices that are used in the workplace with the aim of optimizing their functionality and security. With MDM, HR and People teams can also monitor device inventory, ensure individual devices are configured correctly, and keep an eye on device health so that employees can remain productive.
Training workers in cybersecurity best practices is becoming an increasingly important aspect of employee management. Likewise, employees should feel secure in the course of carrying out their duties because cybersecurity and data protection is being adequately taken care of by the business. Outsourcing your device, application, and network security means both employer and employee can be confident that workers aren’t leaving your business vulnerable to attacks. What’s more, outsourced cybersecurity removes the need for employees to waste valuable time attempting to carry out their own updates.
6. IT Support
Equipping employees with effective IT support is crucial to ensure they can carry out their job efficiently. Forcing employees who are experiencing technical difficulties to navigate complex ticketing systems and then wait for extended periods for assistance is a sure way to cause frustration. By outsourcing your IT support to a solution such as Electric, your employees can quickly access the help they need to get back to work.
Finding the Best Employee Management Services
With limited resources and budget, it can be difficult for small businesses to achieve effective employee management. As a solution, many turn to experienced outsourced services to help with critical responsibilities like onboarding, device provisioning, mobile device management, IT support, and more. However, it’s important to do your research when choosing a partner in this space to ensure you will receive the specific technology and support you require.
At Electric, we’re here to support your employee management efforts and make the work involved easier for your HR and People teams. Our support model delivers IT capabilities that are comprehensive, proactive, and customized to your business needs. To learn how we elevate employee management in small businesses, get in touch today.