Electric, an IT solutions company, is redefining how organizations handle IT by exceeding the level of service that businesses have come to expect from all other aspects of their business and the technology that supports it.
Our foundation is built on a culture of helping each other out, collaboration, and genuinely caring about one another and the work we do. We are one team with one dream.
Customers are the center of our universe. We built this business to service their needs. As a team, we're winning when they are winning. We're happy when they are happy.
We think big, and believe that anything is possible. We know success is found in the steps along the way and encourage big, audacious thinking but a process-oriented approach to get there.
We focus on what we do best to increase inputs, not outputs, for success. By focusing our efforts on high leverage activities and strengths, we can achieve optimal results.
Constant change means progress. Growth, learning and improvement is in our DNA. We are willing to sacrifice who we are today to become who we want to be tomorrow.
Exceptional results require exceptional thinking and effort. We push ourselves and each other to make incredible things happen.
We enjoy our work and we have fun doing it, life is too short to not have fun and we take pride in making sure we laugh along the way.
We've surpassed more than 30,000 end-users thanks to more than 600 customers. We've hit over 400 full-time employees and are answering an average of 44,000 tickets per month.
We acquire Techvera, a premier IT support provider based in North Texas. Techvera has been a leader in the IT service space for over 20 years, focused on increasing client ROI with every interaction. They serve over 90 clients in the Dallas-Fort Worth market and across the United States spanning several industries including legal, financial, oil and energy, transportation, construction, and manufacturing.
We close our Series C with Greenspring Associates and existing investors- Raising $40M to redefine IT Support.
We acquire SINU, one of NYC’s top Managed Service Providers. SINU has been in business for over 20 years and their experience spans Non-Profit, Media & Entertainment, and Professional and Financial Services, furthering our commitment to an unmatched quality of IT support.
We close our Series B with GGV Capital — Slack Fund is part of the investment round
We move to a WeWork HQ and drink more coffee than any other WeWork in New York City within the first week.
We reach 8,000 users powered by 200 customers. Our 70 full-time employees average more than 6,000 tickets per month and have answered more than 30,000 tickets total.
We launch our first piece of proprietary technology, Turbine.
We sign our term sheet with Bessemer to raise $9 million and hit the gas!
We reach 2,000 live users, 51 live customers, and 18 full-time employees.
We hit 1,000 users, powered by 40 customers, and expand to another floor in our first office.
We 'expand' to nine employees but still only occupy one-half of the sixth floor at our first office.
We go live with our first customer, Betts Recruiting.
The idea for Electric takes shape.
"The musical tastes can be described as "varied" - but any company that can play 21 Savage and the soundtrack to Disney's "Moana" in the same hour is 1,000% the company I want to be walking into every day." — Ryan Denehy, CEO, Electric