The idea for Electric takes shape.

We go live with our first customer, Betts Recruiting.

We ‘expand’ to nine employees but still only occupy one-half of the sixth floor at our first office.

We hit 1,000 users, powered by 40 customers, and expand to another floor in our first office.

We reach 2,000 live users, 51 live customers, and 18 full-time employees.

We launch our first piece of proprietary technology and name it Turbine.

We sign our term sheet with Bessemer to raise $9 million and hit the gas!

We reach 8,000 users powered by 200 customers. Our 70 full-time employees average more than 6,000 tickets per month and have answered more than 30,000 tickets total.

We close our Series B with Notable Capital (formerly known as GGV Capital) and Slack Fund was part of the investment round.

We move to a WeWork HQ and drink more coffee than any other WeWork in New York City within the first week.

We acquire SINU, one of NYC’s top Managed Service Providers. SINU has been in business for over 20 years and their experience spans Non-Profit, Media & Entertainment, and Professional & Financial Services, furthering our commitment to an unmatched quality of IT support.

We close our Series C with Stepstone (formerly known as Greenspring Associates) and existing investors, raising $40M to redefine IT Support.

We acquire Techvera, a premier IT support provider based in North Texas. Techvera has been a leader in the IT service space for over 20 years, focused on increasing client ROI with every interaction. They serve over 90 clients in the Dallas-Fort Worth market and across the United States, spanning several industries including Legal, Financial, Oil & Energy, Transportation, Construction, and Manufacturing.

We announce our $90M series D as we surpass 40,000 supported users. Dan Levy headlines our first annual conference, Elevate.

We surpass more than 47,000 end-users thanks to more than 1,000 customers. We hit over 500 full-time employees and answer an average of 44,000 tickets per month.

Yotam Hadass is appointed CTO, bringing two decades of experience in product development, building and scaling engineering teams, and leading software architecture and operations.

We introduce Gigawatt, our AI-powered IT assistant designed to streamline your IT experience. With Gigawatt, SMBs can troubleshoot IT issues effortlessly by leveraging its ability to check device details and provide tailored support resources.

We announce the launch of the free version of our SaaS product, the Electric IT Hub. This intuitive platform revolutionizes IT management for businesses of all sizes, offering seamless device, application, and employee management.

We gain official certification as an Apple Authorized Reseller. Electric’s Apple Authorized Reseller status further strengthens our device procurement and provisioning for our customers.

Electric’s Hardware Store launches, revolutionizing device procurement with a one-stop-shop for devices and peripherals.

We expand our existing partnership with ADP® to enable businesses to automate key HR and IT tasks.

A powerful new integration with Justworks connects the dots between HR and IT, allowing for synchronized and secure transfer of employee data.

We partner with TriNet to launch a powerful new solution, TriNet IT, that embeds device purchasing, hardware management, and access control into onboarding and offboarding workflows.

Electric launches general availability for ADP® users and prospects as part of our ongoing partnership.

Coming in August, a new partnership with iSolved further strengthens our global network of HCM solutions, empowering businesses to manage IT where work already happens.