Finally, an IT Solution With Support Capabilities That Can Keep Up.
Business-grade technology is evolving rapidly. Isn't it time business IT support did the same?
From systems administration requests like password resets and creating email aliases to tech support and troubleshooting, our chat-based support model encourages end-users to request more and research less, ensuring maximum productivity.
A business is only as healthy as the devices it relies on to get things done. We partner with industry-leading mobile device management (MDM) software for Mac and PC shops alike to give our customers full visibility into their devices’ health and enforce security policies.
A reliable and secure network is at the core of every modern business. And, your data is only as secure as the servers it is stored on. With unmatched visibility and efficiency, we can manage your entire network & servers remotely, eliminating the cost and complexity of traditional on-site support.
From making sure new hires have all of the hardware they need to ensuring they have the necessary credentials, Electric’s proprietary technology takes onboarding from time-consuming to pain-free. We’ve also made offboardings painless and secure with the ability to schedule in advance and make edits in real-time.
From office moves to migrating on-site servers to the cloud, Electric helps businesses to carry out strategic projects that impact their bottom line. From full-fledged project management to additional support for internal teams, Electric is always standing by.
Find comfort in knowing that you can get boots on the ground in case of an emergency. We’ll get a technician to your office within three hours or fewer to assist with emergency network outages, cable cleanups, setting up new workstations, and more.
Whether you’re facing SOC 2 compliance or need to roll out security policies that enforce FileVault organization-wide, Electric helps support and guide organizations toward meeting their businesses’ most important requirements, all with a full audit trail of activity.
Get full visibility into the volume and types of issues your team is facing. We’ll work closely with your team to identify trends and vulnerabilities in order to make proactive recommendations that enhance your organization’s security and operational efficiency.
You deserve IT support that’s actually, well, supportive.See Electric in Action