Launching today, IT Hub now includes a powerful new set of integrations designed to streamline access management tasks for SaaS applications. This update introduces automation prompts that simplify and accelerate granting or removing employee access to applications during the onboarding/offboarding processes when they are initiated from the IT Hub.
What's Changed?
- Task Automation for Access Management: When an IT Hub administrator needs to grant or revoke access for an employee, our platform now leverages automation to handle the process.
- Integration-Driven Workflows: If the application is integrated with our platform and automation is enabled for the task, the system will attempt to automatically complete the access request.
- Connect Applications in the Platform: The specific applications in which automation is supported is growing on a regular basis. Please check for your applications of interest, or contact our support team if an automation is missing.
Key Features
- Seamless Automation
- Integrated applications with automation enabled will automatically process access requests.
- Tasks such as granting or revoking access are intelligently resolved without requiring manual intervention.
- Flexible Integration Support
- Compatible with a wide range of SaaS applications through pre-built integrations.
- Customizable logic ensures automation fits your organization’s unique workflows.
- Actionable Insights
- Administrators can monitor automation outcomes via a detailed task summary in the task page from the top navigation.
- Receive alerts for any tasks requiring manual attention, ensuring no requests are overlooked should the automation not complete due to an error.
Why It Matters
Managing employee access to SaaS applications is often time-consuming and prone to errors, especially in organizations with more than a dozen applications. This update to the product:
- Saves Time: Automating routine access tasks reduces the manual effort for the application administrators.
- Improves Accuracy: Automation logic minimizes the risk of human errors during access provisioning and deprovisioning.
- Boosts Security: Prompt and reliable removal of access for departing employees helps maintain a secure application environment.
The introduction of application automation represents a significant step towards making IT operations smoother, faster, and more secure for all IT Hub users.
