We are excited to announce an enhancement to our hardware purchase request tracking page in IT Hub which will provide even more information about the status and details of your requests!

What’s Changed:

• Consolidated view: Requests were previously tracked on a per-item basis. You now have a “roll-up” view of the entire order and overall status, with the option to drill in to see the status for each item, if desired.

Additional Features:

• Delivery date An estimated delivery date is displayed for each item in an order, when available.
• Tracking numbers: Tracking numbers are linked directly to the carrier’s tracking page for even more detail.

Why It Matters:

We understand the importance of making sure your employees have the equipment they need to be productive and secure. We hope this enhancement, along with our existing set of status update emails, provides you with even more insight into the status and details of your hardware requests so that you can make sure your employees are getting what they need.