We are excited to provide IT Hub customers with a self-serve opportunity to connect their Apple Business Manager (ABM) account to Electric!

By connecting an ABM account to Electric, we can ensure that Apple devices purchased through our hardware store are automatically enrolled in the customer’s ABM account as a company managed device.

If you are not familiar with ABM, the platform allows customers to perform a variety of management and security actions, such as locking devices, on company managed devices. Company managed devices will also automatically enroll in MDM if ABM is configured to do so. Click here to learn more about Apple Business Manager.

Key Features:

• ABM Connection: Customers can access the Settings / Device Management area in IT Hub to connect their ABM to Electric.
• ABM Connection Status When Purchasing: Customers purchasing Apple items can see the status of their ABM connection when placing orders. Customers can connect their ABM within the storefront, if needed.
• Manage ABM Connection: Customers can edit or remove their ABM connection, if needed.

What’s Changed:

• Customers were previously coordinating with the Product Support team to connect their ABM to Electric. Customers can now do this step themselves, if they are comfortable doing so.
• Customers purchasing Apple devices will be prompted to connect their ABM (or opt out) before placing an order if they have not done so already; this precautionary step prevents devices from ever getting into an unmanaged, unsecured state.

Why It Matters:

We are very excited to streamline the process of connecting ABM to Electric! By making ABM connection easy, we can greatly improve the security posture for the customer by ensuring that purchased Apple devices are ready-to-use and secure from the very start.