What’s New?

The Electric IT Hub strives to help you meet your unique IT needs. From the moment your admin first logs in to your ongoing engagement with Electric, Your IT Plan is there to guide you and ensure you are meeting your IT goals.

Key Features:

• IT Intake Form (Admin Only): Admin users start their engagement with Electric by responding to 7 questions meant to be completed in under 3 min. Responses will determine which actions we ask the admin user to complete and in which order to start getting the most value from IT Hub.
• Your IT Plan (Admin Only): This is your new landing page. It is a place you can return to at any time to make sure you’re on target to complete both “essential” and “suggested” actions. IT Plan helps connect required actions to your “why”. For example, if you told us during the initial intake you wanted help with day-to-day employee management, IT Hub will get you started by adding your employees and introducing you to the employee center features for your coworkers.

What’s Changed:

• Personalizing the product from first login: By gathering essential information after login, the IT hub can tailor the product to your individual goals and unique technology stack. This will enhance your overall user experience through customized features and content, and grow with your IT journey
• Concise homepage experience: By landing on Your IT Plan, you can easily prioritize key information and actions to keep you on track to your IT goal.

Why It Matters:

Keeping on task with the different parts of your IT operations will be smoother once you have a destination to enter and quickly get a snapshot of how you are progressing toward your IT goals. This page in IT Hub lays the groundwork for something that will evolve to be more personalized, tailored, and allow for benchmarking in future releases.