Release Note

Patching and OS Update Panel

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Read Time: 5 minutes Published: August 1, 2024

Gain a deeper understanding of your operating system’s health and ensure your device is running well. We are excited to be rolling out a new feature included in your Electric MDM offering on the Pro: we will now include major version patching for Mac OS.

For customers on all plans: we will be also showing enhanced operating system (OS) data for your employees after they download the Electric Desktop App.

As we’ve seen at Electric and across other industries, it is too often viruses or attacks that hurt businesses happen because a device was running vulnerable software when a newer, safer version was available. Keeping your devices patched to the latest supported version is one of the most cost-effective practices to improve your security posture and employee productivity.

Key Features:

  • OS Panel in Device Overview: Within Device Overview, customers will see a breakdown of their OS specifically in terms of current and optimal versions.
  • Patching for Mac Devices: Employees will get a pop up on their device screen. Employees will need to follow the steps from the “Update Device” button.

What’s Changed:

  • Macs will now be patched for major versions (no visual change expected in IT Hub): The additional Mac patching we are introducing now is needed to go beyond minor version and app updates to include major OS version updates.
  • Additional data appears in Device Overview: Clear end of life and OS supports dates will now be included in all Device screens after downloading the Electric Desktop App.

Tech Notes:

  • Mac Patching will be applied on creation of the MDM instance alongside the Electric default security controls, there are no additional steps
  • Windows devices were already being patched for the latest software updates based on the MDM policies we installed when you started your MDM journey with Electric.

Why It Matters:

  • Keeping devices running the latest OS is important for your business. Updated OS versions often contain security patches and fixes that protect your system from vulnerabilities and threats. By staying current, you reduce the risk of malware or cyberattacks. Second, newer OS versions typically offer improved performance and compatibility with newer software and hardware, ensuring that devices run smoothly and efficiently – saving employees time and money on hardware