Reclaim your time from distracting IT tasks

Electric gives nontechnical “defacto” IT managers back their time so they can get back to what they were hired to do. And, takes the weight off of small IT teams who need to focus on more strategic work.

Real-time IT support is just a chat away

Activate the Electric App in your Slack workspace or Microsoft Teams tenant, giving your team access to chat Electric’s 100+ IT technicians from wherever they work.

They’ll get an initial response from a member of our team in 10 minutes or less (our average is 6 minutes), ensuring they remain productive.

You’re always in control

While Electric clears your to-do list, you always keep control over request approval workflows. Electric collects specs from your team members, delivers requests directly to you in chat, and offers you a one click approach to either approve or deny.

Admin Approval Request

An Electric extension of your IT team

Electric is on a mission to de-stress day-to-day IT management. Here’s where we lend brainpower and muscle:

Employee onboarding and offboarding

Reduce employee onboarding and offboarding from 8 hours to 7 minutes. Simply submit a request in the Electric Platform. We manage the rest.

  • Device procurement
  • Device provisioning, de-provisioning
  • Application, software, & file access
  • Credential management
  • Device storage
  • Device shipping
Explore employee onboarding and offboarding
Onboarding People in Electric Platform

Liberating the small business universe from distracting IT


Companies Supported


Users Supported


Monthly IT Support Tickets Managed


Monthly Onboarding & Offboarding Tickets Managed

Transparent IT support

With jaw-dropping dashboards in the Electric Platform you get a clear view of the IT support Electric is providing your team.

With this data, gain more visibility into the support needs of your team, stay on top of user satisfaction, and identify experience gaps in your operations.

Daily IT Tasks in Platform

See IT clearly:

  • Request volume
  • Frequency of submission by user
  • Frequency of submission by type
  • Time to Resolution (TTR)
  • User Satisfaction
  • Requests for access to files, apps, and hardware
Types of IT Requests

See Electric in action