Because overseeing the IT management support needs for an entire org can be a lot for a defacto IT person to handle.Schedule a Demo
IT powers businesses. Electric powers IT. Let us power yours. Businesses that have any kind of online presence, communicate with customers, or manage business partners via the Internet need IT management support. Instead of going at it alone or designating a non-technical team member to handle your IT, leverage our expertise, resources, and guidance.
First and foremost, let's get your IT defacto their time back. We know that day-to-day support requests can be a massive time suck. Instead, leverage our team of 100+ support technicians who are able to handle these requests across your org with a response time of 10 minutes or less. Electric integrates seamlessly into your Slack workspace or Microsoft Teams tenant, empowering your team members to reach out for support whenever they need it. Today, Electric supports 10,000+ users across 300+ companies.
From manual on/offboarding spreadsheets to rogue password management, you may be "getting by", but could use support and guidance when it comes to IT process standardization. Then there are things like security, compliance, and device/server/network management that you just don't have time to think about or the technical knowledge in-house to address. Don't wait for a cyber attack or sudden growth to seek out help.
Let Electric help to establish and/or streamline your:
Your IT environment should be easy to navigate, particularly when you have questions or need to report on what's happening in it. The Electric Platform offers visibility into all aspects of your IT infrastructure, all in one place, including:
Get access to a fully loaded IT team that scales with your business. Because we want to support your organization across all of the aspects of its IT needs, we've acquired the tools and wide array of expertise to match. Between our Service Desk, Professional Services, and Customer Success teams, you have access to 130+ IT management experts who are available to make recommendations throughout your service. As well, we've partnered with key technology providers that help us provide you with best-in-class remote support.
Director of Operations, Riparian
Electric is the ideal partner for IT process creation, especially if you're going through any sort of audit or need technical advice."